Butler Bags values its customers and respects their privacy. We collect customer information in an effort to improve your shopping experience and to communicate with you about our products, services, and promotions. As described in this policy, we share your information under certain circumstances with third parties that provide services on our behalf or with whom we have partnered to offer a particular product or service.
1. Send us an email at Cowboy<at>ButlerBags<dot>com
2. Call us at 1-800-922-BAGS
3. Write to us at Butler Bags Customer Service
646 South Main Street #276
Cedar City, UT 84720
If our information practices change in the future, we will post an updated policy on our website. We also may post a notice on our website or send an email describing the changes. You can tell if the policy has changed by checking the revision date that appears at the end of this policy. You may exercise your choices about how we collect and use your information at any time.
When you place an order or make a purchase from Butler Bags, we use your personal information to process your order, send you eMails to confirm your order or to contact you via phone, postal mail or eMail if we have other questions regarding your order or purchase.
When you place an order, make a purchase or save your information online, we will use your eMail and postal address to send you information about our products, services, and promotions and to help us learn more about your shopping preferences. If you participate in a promotion (online, by phone, or by mail), we may use your personal information to send you eMail, postal mail, or telephone (including text messages) regarding our products, services, contests and promotions. You always have the choice not to receive marketing information or calls.
If you place orders with us through our website, by mail or telephone, or ask to be included on our mailing list, we will not provide contact information to third party marketers.
We contract with service providers to operate our website, maintain and manage our customer information, to fulfill orders and to communicate with our customers. We and our service providers may share customer information with service providers whom we or they engage to perform services related to our website or the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, marketing and promotional material distribution, website evaluation, data analysis and, where applicable, data cleansing. These service providers are authorized to use customer information only in connection with the services they are engaged to perform. We do not authorize any of these service providers to make any other use of your information.
We and our service providers reserve the right to disclose information about you as required by law, in response to legal process and law enforcement requests, and as necessary to protect the property, interests and rights of Butler Bags, its affiliates, service providers, and others.
We want to communicate with you only if you want to hear from us. If you do not want us to send you promotional communications, please let us know by calling us at 1-800-922-BAGS, writing us at Butler Bags Customer Service 646 South Main Street #276 Cedar City, UT 84720, or you may eMail us at Cowboy<at>ButlerBags<dot>com. Please be sure to include your full name and the eMail address you used when you made a purchase from us. It may take up to 10 days to process with respect to our eMail list, and 6-8 weeks to process with respect to our postal mail list, during which period you may continue to receive communications from Butler Bags.
Please also note that when you purchase from us, we will confirm your order by eMail. In addition, we may also need to contact you via phone, eMail or postal mail with other questions regarding your order.