Butler Bags Privacy Policy

Our Commitment to Privacy

Butler Bags values its customers and respects their privacy. We collect customer information in an effort to improve your shopping experience and to communicate with you about our products, services, and promotions. As described in this policy, we share your information under certain circumstances with third parties that provide services on our behalf or with whom we have partnered to offer a particular product or service.

This policy describes the personal information we collect about you, why we collect it, how we use it and when we share it with third parties. Our policy also describes the choices you can make about how we collect and use your information. If you have any questions about our privacy policy, you can always contact Butler Bags customer service in any of three ways:

1. Send us an email at Cowboy<at>ButlerBags<dot>com
2. Call us at 1-800-922-BAGS
3. Write to us at Butler Bags Customer Service
646 South Main Street #276
Cedar City, UT 84720

If our information practices change in the future, we will post an updated policy on our website. We also may post a notice on our website or send an email describing the changes. You can tell if the policy has changed by checking the revision date that appears at the end of this policy. You may exercise your choices about how we collect and use your information at any time.

 

Our Privacy Policy

What kind of information does Butler Bags collect?
We collect information, such as name, eMail and postal addresses, phone and credit card numbers from you when you visit our website, place an order online, by mail, or by phone, save your information with us online, or participate in a contest, promotion or survey. We collect and store certain information automatically whenever you visit our website. For example, we collect your IP address, browser information and reference site domain. We maintain a record of your product interests and the purchases you make online, by mail, or by phone.

 

How does Butler Bags use my information?

When you place an order or make a purchase from Butler Bags, we use your personal information to process your order, send you eMails to confirm your order or to contact you via phone, postal mail or eMail if we have other questions regarding your order or purchase.

When you place an order, make a purchase or save your information online, we will use your eMail and postal address to send you information about our products, services, and promotions and to help us learn more about your shopping preferences. If you participate in a promotion (online, by phone, or by mail), we may use your personal information to send you eMail, postal mail, or telephone (including text messages) regarding our products, services, contests and promotions. You always have the choice not to receive marketing information or calls.

 

Does Butler Bags share my information with third parties?

If you place orders with us through our website, by mail or telephone, or ask to be included on our mailing list, we will not provide contact information to third party marketers.

We contract with service providers to operate our website, maintain and manage our customer information, to fulfill orders and to communicate with our customers. We and our service providers may share customer information with service providers whom we or they engage to perform services related to our website or the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, marketing and promotional material distribution, website evaluation, data analysis and, where applicable, data cleansing. These service providers are authorized to use customer information only in connection with the services they are engaged to perform. We do not authorize any of these service providers to make any other use of your information.

We and our service providers reserve the right to disclose information about you as required by law, in response to legal process and law enforcement requests, and as necessary to protect the property, interests and rights of Butler Bags, its affiliates, service providers, and others.

 

How do I access my information? How do I change or delete my information?
You can review, change or delete certain personal information related to your use of our online site (e.g., name and contact information). You can also ask us to update your personal information, by calling us at 1-800-922-BAGS, writing us at Butler Bags Customer Service 646 South Main Street #276 Cedar City, UT 84720, or you may eMail us at Cowboy<at>ButlerBags<dot>com. Please be sure to include your eMail address, and full name. Please note that any requests to update your personal information may take up to ten days to process with respect to our eMail list and 6-8 weeks to process with respect to our postal mail list.

 

How do I exercise my choices about receiving promotional communications?

We want to communicate with you only if you want to hear from us. If you do not want us to send you promotional communications, please let us know by calling us at 1-800-922-BAGS, writing us at Butler Bags Customer Service 646 South Main Street #276 Cedar City, UT 84720, or you may eMail us at Cowboy<at>ButlerBags<dot>com. Please be sure to include your full name and the eMail address you used when you made a purchase from us. It may take up to 10 days to process with respect to our eMail list, and 6-8 weeks to process with respect to our postal mail list, during which period you may continue to receive communications from Butler Bags.

Please also note that when you purchase from us, we will confirm your order by eMail. In addition, we may also need to contact you via phone, eMail or postal mail with other questions regarding your order.

 

How does Butler Bags protect children’s privacy?
Butler Bags is concerned about the safety of children when they use the Internet and will not request personally identifiable information from anyone whom we know to be under the age of 13.

 

What are cookies? Does Butler Bags use cookies on its site?
We do not use cookies. A cookie is a small data file that websites often store on your computer’s hard drive when you visit their sites. A cookie may contain information, such as a unique user ID that websites use to track the pages of the sites you’ve visited.

 

What about links to other websites and services?
This website may contain links to other websites. Neither Butler Bags nor our service providers control the privacy policies or practices of these websites. You should review those policies before providing any personal information. Neither Butler Bags nor our service providers are responsible for the content or practices of any linked websites, and we provide these links solely for the convenience and information of our visitors.